Supplier Quality Assurance Manager

in Des Plaines, IL

Supplier Quality Assurance Manager Job

Job Description Job Attributes+

  • Job ID


  • Req #


  • Job Location

    Des Plaines, IL, US

  • Job Category


  • Job Type

    Full time

  • Travel

    Yes, 50 % of the Time

  • Schedule

    40 hours per week

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to:

  • Career development with an international company where you can grow the career you dream of .

  • Free medical coverage for employees* via the Health Investment Plan (HIP) PPO

  • An excellent retirement savings plan with high employer contribution

  • Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.

  • A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.

  • A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

This position works out of our Des Plaines, IL location (in office) in the Abbott Molecular Diagnostics, Quality Assurance Group.

The person hired in this role will Manage the Supplier Quality Assurance Team.

They will serve as the main SQA contact during the internal and external audits.

What You’ll Work On

  • Manage the development and administration of departmental activities of Supplier Assurance while maintaining compliance to, and driving continuous improvement of, related quality assurance programs, policies, process, procedures and controls.

  • Manage the Supplier Quality Operations.

  • Ensure we are compliant with Applicable Regulations ISO13485 and CFR820

  • Define and communicate overall vision and cascaded objectives for the departments.

  • Staff, train, develop and manage employees.

  • Assess and manage all resource needs within the department.

  • Manage all activities related to Supplier Quality in accordance to policy, including supplier selection and
    evaluation, material qualification, inspection procedure development, supplier corrective action, supplier assessments,
    supplier performance reviews and supplier development.

  • Lead employees in driving continuous improvement in department processes and establishing departmental objectives to
    meet divisional goals.

  • Develop and maintain department operating budgets.

  • Manage expenses to within budget, while meeting established

  • Define, justify, acquire and implement inspection test equipment to meet specified needs.

  • Re-deploy employees as priorities change to meet Division objectives.

  • Develop, train, implement and continuously approve upon department policies and procedures.

  • Ensure departmental compliance with Division SOPs and procedures.

  • Ensure timely and thorough review of product/process changes.

  • Provide routine communications with department employees to assure awareness.

  • Provide timely performance & developmental evaluations of departmental staff.

  • Assess and develop employee skillsets to assure effective support.

  • Work cross functionally in identifying and resolving technical issues.

  • Provide routine department objectives and performance metrics reporting to management as defined.

  • Hires and retains a diverse, highly qualified staff and provides ongoing performance feedback. Maintains a safe and
    professional work environment.

  • Complies with U.S. Food and Drug Administration (FDA) regulations, other regulatory requirements, Company policies,
    operating procedures, processes, and task assignments. Maintains positive and cooperative communications and
    collaboration with all levels of employees, customers, contractors, and vendors.

  • Serve as SQA SME during FDA, ISO and other audits.

  • Strong knowledge of CFR 820, ISO 9001 and ISO 13485 regulations and standards.

  • Managerial experience a must. 

Required Qualifications

  • Bachelor's Degree or Related field or an equivalent combination of education and work experience

  • Minimum 5 years Related to supplied product quality within an FDA/ISO certified environment.

  • Multi-tasks, prioritizes and meets deadlines in timely manner.

  • Strong organizational, planning, and follow-up skills and ability to hold others accountable.

  • Travel up to 30-50% travel.

  • Minimum experience 7+ years managerial experience in an FDA regulated environment including IVD and or Medical Devices.

  • Experience interfacing with FDA and ISO auditors a must.

  • ISO 13485 Certified Lead Auditor experience required. 

  • Responsibility includes implementing and maintaining Supplier Control metrics. Prepare and present metrics in management review meetings. 

  • Experience in Purchasing Controls / Supplier Quality a must. 

Preferred Qualifications

  • Strong leadership skills to motivate and enable department employees in meeting objectives.

  • Strong written and verbal communication skills.

  • Experience in departmental budgeting and supervision/training/managing staff.

  • Experience with computers and software application knowledge consistent with engineering environments.

  • Experience working in a broader enterprise/cross division business unit model preferred.

  • Ability to work in a highly matrixed and geographically diverse business environment.

  • Strong leadership skills, including the ability to set goals and provide positive and constructive feedback respectfully to build positive relationships and improve business results.

  • Ability to work effectively within a team in a fast-paced changing environment.

  • Strong verbal and written communications with ability to effectively communicate at multiple levels in the organization.

* Participants who complete a short wellness assessment qualify for FREE coverage in our HIP PPO medical plan. Free coverage applies in the next calendar year.

Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives:

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at, on Facebook at and on Twitter @AbbottNews and @AbbottGlobal.

The base pay for this position is $95,000.00 – $190,000.00. In specific locations, the pay range may vary from the range posted.

Job Skills

  • supplier assurance
  • supplier performance
  • supplier development
  • purchasing controls
  • external audits
  • performance metrics
  • quality assurance
  • constructive feedback
  • staff management
  • regulatory requirements
  • operating budgets
  • iso 9001
  • procedure development
  • changing environment
  • effective communication

Additional Information

Who We Are


Abbott values the leadership skills developed through military service and we have a broad range of functional areas to put your talents to work. Our organization is making a difference in the lives of the people we serve with a diverse offering of healthcare products. We have a strong veteran employee community to help with your transition from the military to the corporate world.

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