Supervisor, Support Services

The Opportunity  

This position works out of our Abbott Park, IL location in GES Global Engineering Services division. 

The supervisor, of support services is responsible for establishing and enforcing the policies and procedures for the department whether they be in the technical, personnel or administrative areas. The position is responsible for the work of between 10 – 20 housekeeping employees and directly supervises the activities of group leaders.   The supervisor must plan work activities, provide training, tools and equipment for the housekeepers to safely, effectively perform their functions.  The supervisor also coordinates work activities with other trade groups, engineers, and production personnel to maximize the efforts of Lake County.  This position works out of Lake County and is first shift, and ON-SITE. This is NOT a remote position. 

What You’ll Work On 

• Operating under the general guidance of the section manager, the duties of this position include but are not limited to: 

• Planning, organizing, staffing, training, directing, and controlling the housekeeping activities for Abbott Lake County. 

• More specific duties include developing goals, policies, procedures, and programs to produce results in accordance with the corporate objectives as well as the objectives of individual customer divisions and departments. 

• The supervisor must understand and work successfully with customers who often have urgent and conflicting demands. 

• The supervisor must also determine requirements for new and replacement tools, provide training and job instructions, know safety rules and regulations and be sure the housekeeping team are trained in safe work practices. 

• This position requires the individual to seek out and stay current with new techniques, equipment and materials associated with the housekeeping and pest control field. 

• The supervisor must provide expert technical support for green, yellow and red radioactive environments, Bio level 1,2, and 3 environments as well as hazardous waste disposal guidelines. 

• The individual needs to be knowledgeable in entrance and exit procedures for controlled environments, cross contamination control procedures, microbial control procedures and aseptic cleaning techniques. 

• This position requires the individual to ensure that all regulatory requirements are met and maintained to include FDA, GMP, OSHA, INTC, ALAC and ISO requirements to allow manufacturing of pharmaceutical, chemical, and diagnostic products to market. 

• The supervisor can also be called on to be a subject matter expert for housekeeping services and pest control services when working with the FDA or other regulatory agencies. 

• Frequently, in addition to his/her more typical responsibilities, the incumbent will act in other assigned roles such as team leader or work on special interdivisional project teams and/or task forces, provide temporary support for departmental projects and be a temporary backup for their manager.           

Required Qualifications 

• Associate’s degree or the equivalent experience and formal post high school technical training such as executive housekeeping certification.  Bachelor’s degree or working toward the completion is preferred. 

• 5 years of industrial housekeeping work experience and at least two years’ experience as a leader. 

• Knowledge of all areas of housekeeping, including manufacturing cleaning and attestation experience. 

• 5 years involvement in housekeeping/facility management. 

• Strong technical expertise to give direction to and gauge performance of the widely diverse technical services provided by this organization.