Senior Director, CRM AI

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.

Working at Abbott
 

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to:

• Career development with an international company where you can grow the career you dream of

• Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year

• An excellent retirement savings plan with high employer contribution

• Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree

• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune

• A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists

The Opportunity
 

Lead the strategic vision, development, and deployment of next-generation AI solutions across Abbott’s Cardiac Rhythm Management (CRM) and Electrophysiology (EP) platforms. Transform pacemakers, ICDs, loop recorders, and Merlin.net into predictive, personalized, and clinically validated tools for superior patient care. Secure and justify funding for AI initiatives. Exercise technical leadership in a multidisciplinary environment to expedite, manage, and coordinate interrelated activities within the constraints of limited resources and changing priorities.

What You’ll Work On

• Define and execute a multi-year AI innovation plan aligned to CRM business objectives and patient outcome metrics.
• Collaborate with device engineering, software, and digital teams to embed AI into CRM cloud and hardware platforms.
• Oversee development of algorithms leveraging implanted device telemetry, wearables, and patient-reported data (e.g., voice, mobile apps).
• Deploy LLMs and AI agents to accelerate software/firmware development, automated testing, and complaint handling workflows.
• Champion real-time AI-driven image and signal analysis for implant procedures (e.g., CSP fluoroscopy guidance).
• Collaborate with marketing teams to align AI innovations with product strategy and market differentiation goals.
• Lead data generation, validation protocols, and submission strategies for new FDA 510(k) AI-based SaMD modules. Support international regulatory submissions.
• Ensure AI solutions comply with relevant regulatory standards and collaborate with Regulatory Affairs to support submission strategies and post-market surveillance.
• Conduct risk assessments and develop contingency plans for AI deployment.
• Recruit, develop, and mentor a small, high-impact AI innovation team; foster a culture of excellence, collaboration, and compliance. Coach and mentor team members on performance and development needs, fostering a culture of innovation and compliance.
• Represent Abbott in industry consortia, publish scientific findings, and cultivate partnerships with academia, startups, and regulatory bodies.
   

Qualifications

• Bachelor's degree required. Ph.D. required in Computer Science, Bioinformatics, Electrical Engineering, or related field.
• AI/ML certifications and/or regulatory training preferred.
• 15+ years of experience required in AI/ML Product Development, with at least 5 years in healthcare or medical devices.
• Proven track record of FDA-cleared AI tools and SaMD development.
• Strong understanding of regulatory pathways and clinical validation.
• Demonstrated success in building and scaling AI teams and platforms.
• Expertise in deep learning frameworks (TensorFlow, PyTorch), LLMs, and edge AI.
• Familiarity with CRM device signals (EGM, impedance, accelerometry).
• Strong communication and leadership skills.
• Strategic mindset with hands-on technical capabilities.
• English required; multilingual capabilities a plus.

Preferred Attributes:

• Recognized thought leader in AI for cardiology or medical devices.
• Experience with GenAI safety frameworks and multimodal foundation models.
• Strong publication and/or patent record.
• Ability to navigate matrixed organizations and cross-functional teams.
   

APPLY NOW

Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives:  www.abbottbenefits.com

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal

The base pay for this position is $216,700.00 – $433,300.00. In specific locations, the pay range may vary from the range posted.

• crm
• product development
• product strategy
• cross-functional teams
• market surveillance
• ai/ml
• ai
• regulatory training
• risk assessments
• regulatory affairs
• ai solutions
• ai-based
• cloud
• egm
• tensorflow
• llms
• samd
• computer science
• algorithms
• medical devices
• pytorch
• device engineering
• telemetry
• bioinformatics
• deep learning frameworks