Product Operations Manager Job
Job Description Job Attributes+
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Job ID
31093264
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Req #
ABLAUS31093264ENUSEXTERNAL
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Job Location
Alameda, CA, US
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Job Category
Business Support
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Job Type
Full time
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Travel
Yes, 10 % of the Time
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Schedule
40 hours per week
Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.
Working at Abbott
At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to:
Career development with an international company where you can grow the career you dream of.
Free medical coverage for employees* via the Health Investment Plan (HIP) PPO
An excellent retirement savings plan with high employer contribution
Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.
The Opportunity
This position works out of our Alameda, CA location in the Diabetes Care division where we're focused on helping people with diabetes manage their health with life-changing products that provide accurate data to drive better-informed decisions. We’re revolutionizing the way people monitor their glucose levels with our new sensing technology.
As the Product Operations Manager you will be managing, developing, and implementing release activities and commercializing digital product launches of new and existing products. You will be working cross functionally with stakeholders to develop project plans, roadmaps, and manage any enhancements/backlogs.
What You’ll Work On
• Acts as subject matter expert and reviews operational workflows, identifying problems and develops improvements, modifications, and enhancements.
• Maintain databases required for business operations.
• Reviews systems and applications and recommends system edits/changes as needed.
• Develops and evaluates tools and materials that enhance operating efficiency, accuracy and technical skill levels of unit staff.
• Tracks and communicates workflow and system changes to appropriate resources.
• Will assist with training and documentation needs.
• Develops and generates reports for management review.
• Notifies appropriate department mangers about issues and problems in operational workflow requiring immediate attention
• Participates as a subject matter expert in the development of written guidelines and documents problems as needed.
• Organize and establish all project related meetings (project updates, retrospectives, reviews, demos, etc)
• Report on project success criteria results and metrics
• Participate in establishing practices, templates, policies, tools and partnerships to expand and mature these capabilities for the organization
• Procure adequate resources to achieve project objectives in planned timeframes
• Understand interdependencies between technology, operations, and business needs
• Act as an internal quality control check for the project before, during and after product releases
• Manage ongoing quality control and participate in quality issue resolution
Required Qualifications
Bachelor’s degree
7+ years of experience in a similar position within a regulated environment (i.e. government, healthcare, pharmaceutical, medical device, etc.), including experience as a Program Manager, Project Manager, and/or a corporate trainer
Demonstrated experience managing timelines and/or developing training programs
Worked in a problem-solving environment demonstrating teamwork, innovation, and excellence
Proficient in MS Office (Word, Excel, Outlook)
Strong verbal and written communications with ability to effectively communicate at multiple levels in the organization.
Preferred Qualifications
Advanced level degree
Medical device experience
Previous experience working cross functionally within a large, matrixed organization
* Participants who complete a short wellness assessment qualify for FREE coverage in our HIP PPO medical plan. Free coverage applies in the next calendar year.
Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: www.abbottbenefits.com
Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.
Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews.
The base pay for this position is $109,300.00 – $218,500.00. In specific locations, the pay range may vary from the range posted.
Job Skills
- project management
- report development
- resource procurement
- product launch management
- quality control management
- business operations
- project reporting
- interdependency understanding
- database maintenance
- workflow management
- system reviewing
- problem reporting
- tool development
- subject matter expertise
- meeting coordination
- training assistance
- quality control check
- quality control
- policy development
- workflow analysis
Additional Information
Who We Are
PUT YOUR TALENTS TO WORK
Abbott values the leadership skills developed through military service and we have a broad range of functional areas to put your talents to work. Our organization is making a difference in the lives of the people we serve with a diverse offering of healthcare products. We have a strong veteran employee community to help with your transition from the military to the corporate world.