Manager, Solutions Delivery

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to:

• Career development with an international company where you can grow the career you dream of .

• Free medical coverage for employees* via the Health Investment Plan (HIP) PPO

• An excellent retirement savings plan with high employer contribution

• Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.

• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.

• A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

The Manager, Solutions Delivery plays a critical role within the Business Technology organization, combining strategic leadership with hands‑on delivery of technology solutions that enable global commercial operations. This role is responsible for planning, building, and delivering scalable, high‑quality IT solutions while ensuring alignment with business strategy, regulatory requirements, and operational excellence. The ideal candidate is a results‑driven IT leader who thrives in a collaborative, fast‑paced environment and has a proven ability to bridge functional business needs with technical execution.

What You’ll Work On

• Lead the planning, development, and operation of enterprise information technology systems and commercial technology platforms

• Own end‑to‑end solution and program delivery across project execution and ongoing operational lifecycles

• Partner with business leaders and IT stakeholders to define program objectives, business cases, and long‑term technology roadmaps

• Lead and coordinate multiple interrelated IT initiatives, managing scope, schedule, budget, risks, dependencies, and change

• Provide day‑to‑day leadership for cross‑functional teams, including internal staff and external vendors, driving collaboration and high‑performance delivery

• Guide the selection, installation, and use of hardware, software, and third‑party solutions

• Oversee commercial technology platforms such as Salesforce, Conga, PROS, and/or Model N, including vendor management and solution oversight

• Support quoting, pricing, contracting, rebate/accrual calculations, and contract compliance monitoring capabilities

• Define, implement, and enforce IT policies, procedures, technical standards, methods, and priorities

• Own release, deployment, and DevOps management activities, including cutover planning and go‑live execution

• Ensure security, quality control, and compliance of information systems in line with corporate policies and regulatory requirements

• Monitor system operations, identify improvement opportunities, and drive process optimization

• Control and recommend IT budgets and investments

• Lead investigations, feasibility studies, and assessments of proposed and existing systems

• Allocate, develop, mentor, and evaluate IT staff and project team resources

• Act as an escalation point for critical risks, issues, and defects, ensuring timely resolution

• Facilitate workshops to gather requirements, document current and future‑state processes, and define solution designs

• Participate in pre‑program and Phase 0 activities, including solution demos and client proposals

• Communicate program and portfolio status through clear, concise reporting to senior and executive leadership

• Travel domestically up to approximately 5% as required

Required Qualifications

• Bachelor’s degree or equivalent practical experience (Associate’s degree with significant experience may be considered)

• Minimum of 7 years of experience supporting information technology solutions, including project, program, or operations leadership

• At least 5 years of experience managing project or solution delivery teams

• Proven experience leading complex, cross‑functional IT initiatives from concept through implementation

• Strong understanding of IT systems, application development, integrations, and operational support

• Demonstrated ability to manage budgets, vendors, risks, and delivery commitments

• Experience working in regulated or compliance‑driven environments

Preferred Qualifications

• 6–8+ years of experience in project management, solution delivery, business systems analysis, software development, deployment, or IT operations

• Experience with commercial technology platforms (e.g., Salesforce, Conga, PROS, Model N)

• Knowledge of quoting, pricing, and contracting business domains

• Experience with hybrid agile, waterfall, and scaled delivery methodologies

• Strong strategic planning, demand management, and process improvement capabilities

• Demonstrated ability to translate business requirements into scalable technical solutions

• Excellent written, verbal, and presentation skills

• Proven ability to manage and balance multiple small, medium, and large implementation initiatives simultaneously

Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives:  www.abbottbenefits.com

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

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