IT Business Relationship Manager – Corporate Marketing

in Abbott Park, IL

IT Business Relationship Manager – Corporate Marketing Job

Job Description Job Attributes+

  • Job ID


  • Req #


  • Job Location

    Abbott Park, IL, US

  • Job Category

    Information Technology

  • Job Type

    Full time

  • Travel

    Not specified

  • Schedule

    40 hours per week

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to:

  • Career development with an international company where you can grow the career you dream of .

  • Free medical coverage for employees* via the Health Investment Plan (HIP) PPO

  • An excellent retirement savings plan with high employer contribution

  • Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.

  • A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.

  • A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

At our Abbott PArk location in Illinois, we are looking for a Business Relationship Manager who will be responsible for the IT portfolio for Global Marketing & External Affairs (GMEA), Investor Relations (IR), and Corporate Relations (CR) 

  • Ensure the portfolio enhances organizational strategy through successful, consistent, and predictable delivery of programs, projects, and applications. 

  • Achieves this where needed supported by a staff which partners with the business, has excellent understanding of the business processes, is aware of the evolution of technologies, and considers regulations relevant to the business area. 

  • Proactively identifies areas of opportunity to apply IT for new business opportunities, process improvement, and cost efficiencies. 

  • Provides insight to the business unit on how to best develop and leverage IT capabilities for the organization(s).  

  • Primary point of contact for overall IT needs for GMEA, IR, and CR. 

  • Responsible for prioritizing demand and business support. 

  • Manages key events, from an IT perspective, quarterly earnings calls, board meetings, shareholders meetings, among others. 


Primary Function 

  • Understands and contributes to the business unit strategy and translates business strategy in an aligned IT strategy and portfolio of programs, projects, and applications. 

  • Champion change and innovation. 

  • Stimulates creativity and innovation in others. 

  • Open to new ideas. Supports those who initiate change and take risks.  Promotes a Global Perspective. 

  • Constant awareness of evolving regulatory requirements to the specific business unit and influence the IT stakeholders and vendors in addressing these evolutions in the most efficient way. 

  • Understand the business and ensure that IT solutions meet the needs of the business. 

  • Understand the specific challenges and opportunities linked to the regulatory, legal, and economic situation of the business unit. 

  • Consulting toward business process owners and business unit management on IT tools and solutions.  

  • Recommend solutions assuring fit with BU direction, strategy, and priorities. Where needed involve IT business consultants and external technology experts. Influence and partner with business leaders (Director, Sr. Director level) to manage and align the unit IT portfolio. 

  • Close collaborate with other parts of BU IT, adjacent business departments, and external partners to ensure adequate and timely delivery of agreed services, in line with agreed service levels. 

  • Partner and collaborate with key IT staff of other Abbott divisions to support cross divisional business initiatives and explore IT synergies and efficiencies. 

  • Agrees with unit management and global BRM, on the portfolio of programs, projects, and applications, and ensures that unit long range plan and budgets are aligned. 

  • In the BRM team align the unit portfolios, identify conflicts and synergies and act upon this. 

  • Negotiates for and secures resources to meet the long range needs of the unit. Oversee and control the unit IT budget, project capital/RCE expenditures and the Business IT Expert team budget, project capital/RCE Expenditures. Continually look for opportunities for cost reductions and cost avoidance. Manage IT projects across business unit, and division wide when and where applicable. Participate in business projects based on IT expertise. 

  • Responsible for all aspects of people leadership for the Business IT Expert team; setting expectations, coaching, counseling, developing, evaluating, feedback, hiring, discipline and separation. 

  • Confronts and deals with people issues in a constructive and timely manner. Responsible for overall morale of team and promotes cohesive attitude. Establishes staffing/resources plans to determine appropriate mix of sourcing opportunities. 

  • Responsible for overall organizational effectiveness. 

  • Responsible for compliance with applicable Corporate and Divisional policies and procedures. 

  • Operates with goals set by the sector BRM. 

  • Shared decision authority for business unit IT budget and project activities. Manage initiatives that span virtual teams across the world and cross cultures. Resolve issues raised to the governance committees of projects and ensure projects stay in scope. 



Bachelor degree in computer science, business administration or another discipline relevant for the healthcare industry or equivalent experience. 

Minimum Experience/Training 

  • 8-10 years of IT or business experience in large or midsized multinational health Care organization. 

  • Broad IT or business expertise in various disciplines like system development. Additional experience in setting IT or business strategy and business IT alignment. 

  • Good organizational skills, including program/project management governance. 

  • Strong interdisciplinary, intercultural, influence, and networking skills. 

  • Experience with vendor management. 

  • Qualification in project management. 

  • Business unit relevant business process knowledge, as related to IT.   

  • Experience with marketing, business intelligence, analytics, and other technologies used or to be used within the functions.  

  • Strong influencing and negotiating skills. 

  • Experience leading teams - both with direct staff and indirect project teams. 

Apply Now

* Participants who complete a short wellness assessment qualify for FREE coverage in our HIP PPO medical plan. Free coverage applies in the next calendar year.

Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives:

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at, on Facebook at and on Twitter @AbbottNews and @AbbottGlobal.

The base pay for this position is $109,300.00 – $218,700.00. In specific locations, the pay range may vary from the range posted.

Job Skills

  • business strategy
  • vendor management
  • business it alignment
  • business administration
  • business unit management
  • it portfolio
  • business unit strategy
  • business intelligence
  • virtual teams
  • project management governance
  • unit management
  • compliance
  • negotiating skills
  • organizational efficiency
  • inspiring creativity
  • system development
  • gmea

Additional Information

Who We Are


Abbott values the leadership skills developed through military service and we have a broad range of functional areas to put your talents to work. Our organization is making a difference in the lives of the people we serve with a diverse offering of healthcare products. We have a strong veteran employee community to help with your transition from the military to the corporate world.

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