Director, Global Process Owner, Record to Report

in Abbott Park, IL

Director, Global Process Owner, Record to Report Job

Job Description Job Attributes+

  • Job ID


  • Req #


  • Job Location

    Abbott Park, IL, US

  • Job Category


  • Job Type

    Full time

  • Travel

    Yes, 20 % of the Time

  • Schedule

    40 hours per week

About Abbott

Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to:

  • Career development with an international company where you can grow the career you dream of .

  • Free medical coverage for employees* via the Health Investment Plan (HIP) PPO

  • An excellent retirement savings plan with high employer contribution

  • Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.

  • A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.

  • A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

The Director, Global Process Record to Report is responsible for the end to end global process design and governance for Record to Report (RTR), with emphasis on global process standardization and optimization across the business. Drive the strategic direction for the RTR process transformation and support the implementation of multidivisional enterprise resource planning (ERP) and other enabling technologies to optimize the RTR process.

This is a global role. We expect this position to be located in one of our Hubs where we have critical scale of RTR operations  ie  CFS US Hub in Abbott Park (Office location AP52)   OR  CFS EUR Hub ( Office location – Cherrywood, Dublin, Ireland)

What You’ll Work On

  • Set the strategic direction for global process design, working directly with Corporate Finance Services Operations to advance the target operating model and deliver process transformation.

  • In consultation with business and operational teams, lead identification, prioritization, and delivery of process improvements, ensuring they support organizational outcomes and business results. Define and implement the Record to Reports Roadmap to deliver targeted business benefits and ease of process use for the end user.

  • Collaborate with CFS leadership to ensure global alignment of priorities, management and influence of results through working in a matrixed environment.

  • Collaborate with BTS-IT on ERP program initiatives and deployment of other enabling technologies.

  • Establish and sustain end to end global process design, chairing the Process Council for global, RTR end to end processes

  • Drive adoption of global process standards and gain buy-in from key stakeholders

  • Establish and sustain process change control for RTR end to end process,

  • Provide process expertise and recommendations to advance the target operating model for RTR, support business integrations including mergers, acquisitions and divestiture activities

  • Identify, drive and monitor continuous improvement initiatives related to the RTR process area and create opportunities to bring service innovation to Abbott across the end to end process

  • Ensure adequate and timely root cause analysis to understand problem drivers and implementation of necessary corrections and/or changes

  • Define and agree KPIs and performance measures associated with the end to end process. Led benchmarking activities and continuous assessment of global process performance measures, driving measurable improvements in the process over time.

  • Drive process automation including robotics for the process area.

  • Establish and maintain effective working relationships across the finance functions.  Act as a liaison with Abbott Division and Corporate business partners, CFS and other customers

  • Proactively monitor cross-functional and enterprise-wide initiatives that impact people, processes and technology to ensure alignment, maintain agility and mitigate disruption to the global process agenda through frequent communication with business partners including CFS leadership, Future of Finance leadership, functional stakeholders including Controllers, Corporate Audit and external

  • Manage key finance applications owned by CFS, ensuring plans in place to maintain service and performance levels and address opportunities for enhancements were appropriate.  Eg Cadency & Cora-IC applications

  • Work closely with CFS Executive for leadership responsibilities related to business strategy, business case development, and business design decision making.

  • Work with/be supported by functional process managers FPM’s for both strategic and legacy business process and systems in the divisions/countries and shared services operations.

  • Identify and lead opportunities for change management at a senior level, which is essential for securing buy-in from senior management and user adoption.

  • Must be viewed as the process leader within the finance function and other organizations associated with the end to end process, as the position will be responsible for influencing all levels of Abbott, from executive to staff members across the finance function (Division/Finance executives, Finance Controllers, etc.) and operating unit’s business management at the Corporate, Division, Region, Area, and Country levels.

  • Interact effectively with leaders across CFS and also with other functions as new processes are designed and implemented (Information technology, Internal/external audit, legal, compliance, etc.)

Required Qualifications

  • Bachelor’s in Accounting, Finance or Business Management

  • Minimum 10 years of Finance and Accounting experience in a complex multinational organization, 2-3 of those years from transaction through to close, inclusive of external and internal financial reporting

  • Demonstrated experience managing accounting and/or finance teams in a complex and global environment.

  • Demonstrable experience of executing process transformation initiatives or delivering enterprise systems

  • Experience and background in evaluating business risk and implementing financial controls

  • In-depth understanding of SAP or other major ERP systems capabilities

  • Program and project management experience required

  • Senior stakeholder management experience with ability to influence & persuade key stakeholders and to constructively deal with conflicts.

  • Ability to work and collaborate with others, to consider the needs of all affected groups, and to build/leverage relationships across functions and organizations to achieve business results.  Decisive yet collaborative leadership style.

  • Ability to work with others in a formal process for solving issues and problems

  • Strong written and oral communication skills

  • Travel required 20% +

Preferred Qualifications

  • Full P&L and Balance sheet experience for a complex global organization a plus

  • Formal continuous improvement training (e.g. LEAN / Six Sigma) desirable

  • Shared Service experience desirable

* Participants who complete a short wellness assessment qualify for FREE coverage in our HIP PPO medical plan. Free coverage applies in the next calendar year.

Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives:

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at, on Facebook at and on Twitter @AbbottNews and @AbbottGlobal.

The base pay for this position is $136,000.00 – $272,000.00. In specific locations, the pay range may vary from the range posted.

Job Skills

  • finance and accounting
  • stakeholder management
  • process transformation
  • business management
  • business process
  • project management
  • p&l
  • sap
  • target operating model
  • enterprise systems
  • continuous improvement
  • ppo
  • erp systems

Additional Information

Who We Are


Abbott values the leadership skills developed through military service and we have a broad range of functional areas to put your talents to work. Our organization is making a difference in the lives of the people we serve with a diverse offering of healthcare products. We have a strong veteran employee community to help with your transition from the military to the corporate world.

Saved Jobs